Get the most out of your changing workforce.
Several weeks ago I spent the Fourth of July holiday with my family on the Eastern end of Long Island, New York. As I looked around at people's faces at the local parade, I realized that this was no longer the same place in which I grew up. No matter where you live or where you're from, our melting pot of a society is forever adding to the landscape by blending and mixing a variety of people with different racial, cultural and ethnic backgrounds.
These differences are also apparent in your workplace. Having your workforce effectively reflect your marketplace will also be beneficial to your business. Today, white Americans are the minority in several states such as California, Texas and New York, so beware if your workforce and leadership is lacking diversity.
In addition to the growth evident in the Hispanic, Asian and African-American communities, there are many factors changing the composition of your workforce.
For example, take a look at the globalization of our economy. Gone are the days where American businesses are contained to our borders. Today many companies are outsourcing whole departments like finance, accounting and customer service to places such as India and China. As a leader in such workplaces, you must be culturally sensitive to the global differences both in and outside of our borders.
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